Brian
Gilkey
9075 Posada Way
Sacramento, CA 95826
(916) 402 - 9205
E-mail: bgilkey@briangilkey.com
Web: www.briangilkey.com
www.gilkeysphotography.com
SUMMARY OF QUALIFICATIONS:
A highly adaptable individual with over ten
years of practical experience and knowledge working with PC and networking. Having many years’ experience in customer
service skills and managing day to day business operations. Offering a professional work ethic, strong attention to
detail, and an ability to produce top quality results in deadline driven
environments. A quick study able to take
any subject and become a subject matter expert in little time.
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Vast knowledge and experience working with different PC platforms,
audio/video, and networking
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Experience with forensics tools and network diagnostic tools
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Experience in configuration of LAN and WAN
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Experience
in configuration of subnets, VLSM, and routing on Cisco hardware
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WAN
configuration using Frame Relay, Point to Point (CHAP or PAP), or HDLC
·
Configuration
of VLAN, routing, interfaces, and port security
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Experience
working with subnets and routing on Cisco hardware
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OS, software, and hardware installation and configuration experience
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Configuration
of DNS, DHCP and Active Directory with Server 2003 or 2008
·
Configuration
of forest, trees, and OUs in Active Directory
·
Many years of computer installation,
maintenance, and repair experience
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Complete builds of PC and servers (ie: rack servers, workstations, etc.)
·
Configuration
of Microsoft DTM (Driver Test Manager) servers
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Experience in configuring and utilizing all
types of software products
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Experience with different storage interface types and equipment
·
Software
validation and certification
·
Create
and validate test instructions and documentation
·
Performed
support role using various ticketing software
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Subject matter expert with explicit components
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Management
and leadership experience
CERTIFICATIONS
AND EDUCATION
- Cisco CCNA Exploration
in Routing, WAN and Switching
- Finished courses MCTS
70-642, 70-643, and MCITP 70-646
- Certificate of Achievement
in Network Administration, Network Design, and Information Systems
Security from Sacramento City College
- Member of Phi Theta
Kappa Honors Society
COMPUTER SKILLS:
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OS / SOFTWARE
·
Windows Server 2008:
R2, Standard, and Enterprise
·
HP Quality Center
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Active Directory
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MS Windows XP
Pro, Vista, Win 7
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Cisco IOS 12.*
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Microsoft Virtual
PC
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MS Office 2003, 2007, 2010
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FTK Pro, S-tools, N-Map, Wireshark,
Backtrack (Linux OS)
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Bug/Defect Tracking
software (e.g.: HSD, Tibet Sighting
and HP Quality Center)
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Novell SuSE Linux Enterprise 9
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HARDWARE
·
CMOS
Configuration
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PATA / SATA RAID
·
ATX / BTX, mobile platforms
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BIOS Flash & utilities
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Binary modification
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Cisco routers and switches
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Internal PC components
(ie: Hard drives, ROM drives, System Bus)
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NETWORKING
·
LAN / WAN / WLAN
·
TCP / IP
·
Cisco Networking
·
Subnets and VLSM
·
Configuration of Serial
and Ethernet, including VLAN and subinterfaces
(router on a stick)
·
IGRP, EIGRP, RIP,
RIPv2, and OSPF Routing Protocol configuration
·
WAN encapsulation
(Frame Relay, PPP, HDLC)
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·
ACL configuration
and implementation
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DFS and
Replication
·
WDS (Windows Deployment
Services)
·
Remote Desktop
Connection in Server 2008
·
DNS and DHCP
configuration
·
Cable
Infrastructure / CAT5 Assembly
·
Trunking (VTP and STP)
·
Security and
permissions
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PROFESSIONAL
EXPERIENCE:
Employment Development Department,
State of California:
June 2010 - Present
Student Assistant
· Assist in testing of new
applications for conversion to new system.
· Performed validation of data
from old DB to new DB.
· Took in overviews and
classes for the learning of HP Quality Center.
· Well rounded in HP Quality
Center 10 and ALM 11
|
Contractor for various firms: Server
installation and Data
Conversion Lead/ Workstation and ESL installation
·
Performed lead role in Data Conversion for
Chase banks.
·
Managed server wipe and new installations
of operating systems within branch.
·
Configured systems for Windows Deployment
Services on clients and servers.
·
Maintained convergence of all servers and
clients within the branch.
·
Performed roles in ESL and CBS installations
in new Kohl’s locations.
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Aug. 2009 – Oct. 2009
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Kelly IT Services: Software Engineer Tech III
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Perform set up of systems for testing of
graphics drivers and chipset drivers.
·
Complete server builds, including all
hardware requirements and Operating System installation.
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Maintained Ghost and Microsoft DTM service
role. Configuration of clients and server for automated testing.
·
Testing of power conservation, VBIOS, CUI,
DX, etc. Produce modifications of system and video BIOS through Binary
Modification Programming tool.
·
Writing instruction sets and validating
tests. Help in organization of lab for better productivity.
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March 2007 – March 2008
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California Restoration: Customer Service Tech
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Provided
customer service in new residential with remediation of leaks and complete
build backs.
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Feb. 2006 - June 2006
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Owen’s Corning Homexperts: Fast Track Manager
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Provided
customer service in new residential keeping rapport with respected builders
and homeowners. Lead a crew of 10 to 22 for replacements and build backs.
Managed all scheduling and work orders complying with purchase orders. Produced
more revenue through good relations with clients.
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Nov. 2004 – Feb. 2006
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Mirabella’s Furniture Deco: Shop Foreman/ Lead Finisher
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Managed day to
day business operations in a demanding atmosphere. Managed all accounts
payable and receivable. Performed all
hiring and scheduling.
Provided excellent customer service to clients and merchants
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Aug. 2001 – Nov. 2004
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